The operations, not the advice.
Window Nine supports administrative workflows for law firms — intake routing, practice-management hygiene, billing and reporting — with human oversight and only after review. We do not provide legal advice or automate legal judgment.
Built first for ecommerce.We extend the same operating model to select adjacent teams, evaluated by fit — and we'll give you an honest read, including if it's not one.
Administrative scope only — please read
- Window Nine does not provide legal advice, does not automate legal judgment, and does not claim privilege-safe or bar-compliant systems.
- We do not automate legal advice, legal judgment, strategy, case assessment or regulated decision-making.
- Any legal workflow requires firm approval and compliance review before implementation.
- This vertical is under evaluation — engagements are administrative-only and human-overseen.
Where the hours go.
The recurring operational drag we see most in this kind of business.
Intake is manual and leads slip between calls.
Practice-management records drift out of date.
Billing and operational reporting are assembled by hand.
Client follow-ups depend on memory.
Admin SOPs aren't documented.
Non-legal FAQs are answered inconsistently.
Operations, dashboards, workflows, execution.
Practical, scoped work — operational support with a human on the calls that matter.
Intake routing
Administrative intake routed within your approved process.
Practice-management hygiene
PM records kept accurate — administrative, not legal.
Admin workflows
The repetitive back-office workflows, systematized.
Document-checklist workflows
Document-collection checklists — not legal drafting.
Billing & reporting dashboards
Operational and billing reporting for the firm.
Client follow-up reminders
Administrative reminders, human-approved.
Visibility, then less busywork.
Two levers: reporting you can trust, and repetitive workflows worth systematizing.
AI dashboards & reporting
- Billing and operational reporting
- Intake and pipeline view
- Matter/admin status (non-privileged)
Workflow automation
- Intake capture and routing
- Administrative reminders
- Document-collection checklists
- Approved, non-legal FAQ responses
AI does the work. People own the judgment.
Automation handles the routine and flags the rest. A person owns anything sensitive.
- 01Window Nine does not provide legal advice.
- 02Window Nine does not automate legal judgment.
- 03Attorney-client privilege and confidentiality workflows require review.
- 04Any regulated or legal workflow must be approved by the firm; a human stays in control.
Inquiries have no consistent capture — leads slip between calls.
Practice-management records updated inconsistently across the team.
Billing reports assembled by hand each cycle.
When we're right — and when we're not.
We'd rather tell you no early than sell a bad fit.
A fit if…
- You want administrative and operational support only.
- You have a review process for any sensitive workflow.
- Legal judgment and privileged work stay entirely with the firm.
Not a fit if…
- You want automation of legal judgment or advice — we do not do this.
- You need a privilege-safe or bar-compliance guarantee we haven't verified.
- The workflow requires handling privileged material with no review path.
Bring us the broken workflow.
Tell us what recurs and where the hours go. A senior operator replies within one business day with an honest read on fit — and, for regulated work, what a compliance review would need to clear first.
general — hello@windownine.com
new business — newbusiness@windownine.com